Returns

Within how many days can I return my articles?

All articles (excluding sales articles) can be returned within 14 days of receipt.

How can I return an article?

Returning can be done in the following 4 steps.

  • Indicate by e-mail (info@teamunited.eu) which article(s) you are returning. Please use the model revocation form below.
  • Put the article(s) to be returned + a copy of the model revocation in the original packaging in the box.
  • Hand over your return at a nearby post office and keep the proof of shipment.
  • You will receive a confirmation e-mail when your return has been processed. Within 14 days you will receive the purchase amount back to the account you used to make the purchase.

Model revocation form

Fill in and return this form only if you wish to revoke the agreement.

Date: ... ... / ... ... / ... ... ... ...

I hereby give notice that I withdraw my order of the following articles:

Article Color Size Quantity

Ordered on: ... ... / ... ... / ... ... ... ... with order number: ……………….

Name of consumer:

......................................................................................................................................................................................................................................................................................................................................................

Address and telephone number of the consumer:

.................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Signature of consumer(s) (only if this form is submitted on paper):

...........................................................................................................................................................................

Attention! Articles must be returned to a different address. Please send the articles you wish to return to the following address: S.B. Logistics, Meersbloem-Melden 32, 9700 Oudenaarde, Belgium

Are there any costs involved in returning the articles?

You are responsible for the costs of returning the articles.

What are the conditions to return my item?

The following conditions apply to the exchange or return:

  • Returns will only be accepted within the return period of 14 days
  • The clothing/bags/shoes has not been worn and/or washed
  • There are no food stains, make-up stains, body odors or cigarette smells on the items
  • No attempt has been made to repair a defect
  • The original hangtag is still attached to the article.
  • If reasonably possible, return the article in its original packaging.

Is it possible to return a sales item?

Unfortunately, It is not possible to return a sales item.

Can I exchange my item?

Unfortunately, an exchange is not yet possible. We advise you to place a new order yourself and return the item you wish to exchange.

Is it possible to return an item through a retail store or vice versa?

Items ordered through the official FLA EUROPE NV/Patrick Teamwear website can only be returned via the postal address stated on the return form (S.B. LOGISTICS, MEERSBLOEM-MELDEN 32, 9700 OUDENAARDE). Items purchased in a shop can only be returned at the points of sale in question.

Within what period will my return shipment be processed?

As soon as we have received your return in good order, we will process it within 30 days. You will receive a confirmation by email.

Didn’t find what you were looking for?

Send an email to our customer service via info@teamunited.eu or call us on +32 (0)55 33 56 80. We are happy to help you!